Kinescope - Major service outage (dashboard login, playback, uploading) – Detalhes do incidente

Todos os sistemas operacionais

Major service outage (dashboard login, playback, uploading)

Resolvido
Totalmente indisponível
Começou em há quase 2 anosDurou 11 minutos

Afetado

Dashboard

Totalmente indisponível de 7:20 AM para 7:31 AM

Uploading

Operacional de 7:20 AM para 7:30 AM, Totalmente indisponível de 7:30 AM para 7:31 AM

Player embeds

Totalmente indisponível de 7:20 AM para 7:31 AM

DNS

Totalmente indisponível de 7:20 AM para 7:31 AM

Atualizações
  • Monitoramento
    UTC
    Monitoramento

    We have applied a fix, currently monitoring stability. Detailed incident description will be added soon.

  • Resolvido
    UTC
    Resolvido

    Incident resoled, all services are fully available. The issue was related to data base unavailability appeared to be triggered by zookeeper migration.

  • Identificado
    UTC
    Identificado

    We have identified the roots of the outage, working on hotfix.

  • Investigando
    UTC
    Investigando

    Login to the dashboard and playback is down - our team is on the track, investigating the issue.