Kinescope Status - Histórico de incidentes https://status.kinescope.io Kinescope Sat, 21 Feb 2026 03:07:27 +0000 Site down Type: Incident Duration: 1 minute Affected Components: kinescope.io Feb 21, 03:07:27 GMT+0 - Investigando - Feb 21, 03:07:58 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:27</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:58</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Sat, 21 Feb 2026 03:07:27 +0000 https://status.kinescope.io/incident/cmlvqnauq01wu12qqaou9lqf6 https://status.kinescope.io/incident/cmlvqnauq01wu12qqaou9lqf6 API Down Type: Incident Duration: 1 minute Affected Components: API Feb 21, 03:07:20 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Feb 21, 03:07:52 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:20</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:52</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Sat, 21 Feb 2026 03:07:20 +0000 https://status.kinescope.io/incident/cmlvqn5l501xx10mp5nmkurec https://status.kinescope.io/incident/cmlvqn5l501xx10mp5nmkurec Player down Type: Incident Duration: 1 minute Affected Components: Player embeds Feb 21, 03:07:11 GMT+0 - Investigando - We are currently investigating this incident. Feb 21, 03:07:42 GMT+0 - Resolvido - This incident has been resolved. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:11</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:42</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> ]]> Sat, 21 Feb 2026 03:07:11 +0000 https://status.kinescope.io/incident/cmlvqmxyb01xm10mpgh2gucqh https://status.kinescope.io/incident/cmlvqmxyb01xm10mpgh2gucqh Dashboard down Type: Incident Duration: 1 minute Feb 21, 03:06:10 GMT+0 - Investigando - We are currently investigating this incident. Feb 21, 03:07:23 GMT+0 - Resolvido - This incident has been resolved. Type: Incident

Duration: 1 minute

<p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:06:10</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 21</var>, <var data-var='time'>03:07:23</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> ]]> Sat, 21 Feb 2026 03:06:10 +0000 https://status.kinescope.io/incident/cmlvqlnb801wstxcng5mcwgru https://status.kinescope.io/incident/cmlvqlnb801wstxcng5mcwgru Site down Type: Incident Duration: 1 minute Affected Components: kinescope.io Dec 24, 18:19:08 GMT+0 - Investigando - Dec 24, 18:20:02 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>18:19:08</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>18:20:02</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Wed, 24 Dec 2025 18:19:08 +0000 https://status.kinescope.io/incident/cmjkc8gve095as9tf6h1ctahz https://status.kinescope.io/incident/cmjkc8gve095as9tf6h1ctahz Site down Type: Incident Duration: 1 minute Affected Components: kinescope.io Dec 24, 18:05:08 GMT+0 - Investigando - Dec 24, 18:06:01 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>18:05:08</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>18:06:01</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Wed, 24 Dec 2025 18:05:08 +0000 https://status.kinescope.io/incident/cmjkbqgsl0024x2u7c9nf66zv https://status.kinescope.io/incident/cmjkbqgsl0024x2u7c9nf66zv Site down Type: Incident Duration: 3 minutes Affected Components: kinescope.io Dec 24, 17:42:09 GMT+0 - Investigando - Dec 24, 17:45:03 GMT+0 - Resolvido - Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>17:42:09</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>17:45:03</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Wed, 24 Dec 2025 17:42:09 +0000 https://status.kinescope.io/incident/cmjkawwua08zos9tflg5pcftx https://status.kinescope.io/incident/cmjkawwua08zos9tflg5pcftx Site down Type: Incident Duration: 52 minutes Affected Components: kinescope.io Dec 22, 17:10:56 GMT+0 - Investigando - Dec 22, 18:02:57 GMT+0 - Resolvido - Type: Incident

Duration: 52 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>17:10:56</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Dec <var data-var='date'> 22</var>, <var data-var='time'>18:02:57</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Mon, 22 Dec 2025 17:10:56 +0000 https://status.kinescope.io/incident/cmjhex2360099110ftwjuyi99 https://status.kinescope.io/incident/cmjhex2360099110ftwjuyi99 Site down Type: Incident Duration: 20 minutes Affected Components: kinescope.io Dec 5, 08:51:44 GMT+0 - Investigando - Dec 5, 09:12:06 GMT+0 - Resolvido - Type: Incident

Duration: 20 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>08:51:44</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>09:12:06</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Fri, 5 Dec 2025 08:51:44 +0000 https://status.kinescope.io/incident/cmismlldk0cv69wosh733duup https://status.kinescope.io/incident/cmismlldk0cv69wosh733duup Site down Type: Incident Duration: 1 minute Affected Components: kinescope.io Nov 27, 07:33:58 GMT+0 - Investigando - Nov 27, 07:34:57 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:33:58</var> GMT+0</small><br><strong>Investigando</strong> - .</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:34:57</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Thu, 27 Nov 2025 07:33:58 +0000 https://status.kinescope.io/incident/cmih4arw907c011ntu3x4jqdp https://status.kinescope.io/incident/cmih4arw907c011ntu3x4jqdp API Down Type: Incident Duration: 1 minute Affected Components: API Nov 27, 07:33:52 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Nov 27, 07:34:51 GMT+0 - Resolvido - Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:33:52</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:34:51</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Thu, 27 Nov 2025 07:33:52 +0000 https://status.kinescope.io/incident/cmih4anlh07bs11nt9nm2cgi3 https://status.kinescope.io/incident/cmih4anlh07bs11nt9nm2cgi3 Dashboard down Type: Incident Duration: 1 minute Nov 27, 07:34:07 GMT+0 - Resolvido - This incident has been resolved. Nov 27, 07:33:07 GMT+0 - Investigando - We are currently investigating this incident. Type: Incident

Duration: 1 minute

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:34:07</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>07:33:07</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> ]]> Thu, 27 Nov 2025 07:33:07 +0000 https://status.kinescope.io/incident/cmih49og300odcq4zdkjpck9c https://status.kinescope.io/incident/cmih49og300odcq4zdkjpck9c API Service outage Type: Incident Duration: 19 minutes Affected Components: API Nov 20, 19:04:01 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Nov 20, 19:22:51 GMT+0 - Resolvido - Nov 20, 19:22:52 GMT+0 - Após a morte - During scheduled drive replacement performed in two of our Moscow data centers, application cluster responsible for API service went offline. Redis failed to promote masters on the remaining healthy node, causing the API service to repeatedly attempt connections to an unavailable Redis master. Manual failover resolved the issue and services were restored. ### **Timeline & Root Cause Analysis** * Planned maintenance was performed to replace hard drives in **two data centers**. * As part of the work, the **app server in DC1 was shut down**. * Later, the **app server in DC2 was also shut down** for the same maintenance. * The DC1 app server did not have enough time to fully come back online before the second shutdown. * As a result, **two app servers in the cluster went down simultaneously**. * Redis did **not switch the master role to the remaining node** in the other DC as expected. * The API service failed to start because it kept trying to connect to the Redis master located in **DC1**, which was unavailable. * Redis master roles were **manually promoted** to the servers in **DC2**. * Once Redis topology was corrected, the **API and dashboard services recovered** and returned to normal operation. ### **Resolution** * All Redis masters were manually switched to the healthy nodes in DC2. * Application services (API, dashboard) successfully started and functioned as expected. **Next Steps / Preventive Actions** * Applied corrections to the **maintenance algorithm**, ensuring app servers are never taken down simultaneously and Redis failover logic is properly validated before each step. * Review and improve Redis automatic failover configuration. * Add additional health checks and monitoring around Redis master availability and app server readiness. * Adjust maintenance sequencing to guarantee sufficient startup time between operations. Type: Incident

Duration: 19 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:04:01</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:22:51</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>19:22:52</var> GMT+0</small><br><strong>Após a morte</strong> - During scheduled drive replacement performed in two of our Moscow data centers, application cluster responsible for API service went offline. Redis failed to promote masters on the remaining healthy node, causing the API service to repeatedly attempt connections to an unavailable Redis master. Manual failover resolved the issue and services were restored. ### **Timeline & Root Cause Analysis** * Planned maintenance was performed to replace hard drives in **two data centers**. * As part of the work, the **app server in DC1 was shut down**. * Later, the **app server in DC2 was also shut down** for the same maintenance. * The DC1 app server did not have enough time to fully come back online before the second shutdown. * As a result, **two app servers in the cluster went down simultaneously**. * Redis did **not switch the master role to the remaining node** in the other DC as expected. * The API service failed to start because it kept trying to connect to the Redis master located in **DC1**, which was unavailable. * Redis master roles were **manually promoted** to the servers in **DC2**. * Once Redis topology was corrected, the **API and dashboard services recovered** and returned to normal operation. ### **Resolution** * All Redis masters were manually switched to the healthy nodes in DC2. * Application services (API, dashboard) successfully started and functioned as expected. **Next Steps / Preventive Actions** * Applied corrections to the **maintenance algorithm**, ensuring app servers are never taken down simultaneously and Redis failover logic is properly validated before each step. * Review and improve Redis automatic failover configuration. * Add additional health checks and monitoring around Redis master availability and app server readiness. * Adjust maintenance sequencing to guarantee sufficient startup time between operations..</p> ]]> Thu, 20 Nov 2025 19:04:01 +0000 https://status.kinescope.io/incident/cmi7sv82w03q710b7uivx0bm2 https://status.kinescope.io/incident/cmi7sv82w03q710b7uivx0bm2 API Down Type: Incident Duration: 1 hour and 11 minutes Affected Components: API Nov 12, 13:10:06 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Nov 12, 14:21:01 GMT+0 - Resolvido - Type: Incident

Duration: 1 hour and 11 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>13:10:06</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> <p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>14:21:01</var> GMT+0</small><br><strong>Resolvido</strong> - .</p> ]]> Wed, 12 Nov 2025 13:10:06 +0000 https://status.kinescope.io/incident/cmhw0p9xf000bdtckautei4ft https://status.kinescope.io/incident/cmhw0p9xf000bdtckautei4ft Player down Type: Incident Duration: 1 hour and 12 minutes Affected Components: Player embeds Nov 12, 13:09:41 GMT+0 - Investigando - We are currently investigating this incident. Nov 12, 14:21:43 GMT+0 - Resolvido - This incident has been resolved. Type: Incident

Duration: 1 hour and 12 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>13:09:41</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 12</var>, <var data-var='time'>14:21:43</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> ]]> Wed, 12 Nov 2025 13:09:41 +0000 https://status.kinescope.io/incident/cmhw0oqgr00e4puwly42b432e https://status.kinescope.io/incident/cmhw0oqgr00e4puwly42b432e Site down Type: Incident Duration: 7 minutes Affected Components: kinescope.io Sep 26, 19:04:59 GMT+0 - Resolvido - kinescope.io is now operational! This update was created by an automated monitoring service. Sep 26, 18:57:56 GMT+0 - Investigando - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>19:04:59</var> GMT+0</small><br><strong>Resolvido</strong> - kinescope.io is now operational! This update was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>18:57:56</var> GMT+0</small><br><strong>Investigando</strong> - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Fri, 26 Sep 2025 18:57:56 +0000 https://status.kinescope.io/incident/cmg17fjrd06aa11ddq07yyyj8 https://status.kinescope.io/incident/cmg17fjrd06aa11ddq07yyyj8 Player down Type: Incident Duration: 7 minutes Affected Components: Player embeds Sep 26, 18:57:41 GMT+0 - Investigando - We are currently investigating this incident. Sep 26, 19:04:42 GMT+0 - Resolvido - This incident has been resolved. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>18:57:41</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>19:04:42</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> ]]> Fri, 26 Sep 2025 18:57:41 +0000 https://status.kinescope.io/incident/cmg17f7wh042bkjdhfr83ojm8 https://status.kinescope.io/incident/cmg17f7wh042bkjdhfr83ojm8 Scheduled maintenance (database update) Type: Maintenance Duration: 10 minutes Affected Components: API, Uploading, DNS, Dashboard, CDN, Transcoding, Live streaming, Analytics, Player embeds Aug 20, 20:00:00 GMT+0 - Identificado - We are planning for a scheduled database maintenance during that time. Estimated downtime is \~ 10 min. We expect most services except website to be affected unless the content is cached. Aug 20, 20:10:00 GMT+0 - Concluído - Maintenance has completed successfully Aug 20, 20:00:01 GMT+0 - Identificado - Maintenance is now in progress Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , , , , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identificado</strong> - We are planning for a scheduled database maintenance during that time. Estimated downtime is \~ 10 min. We expect most services except website to be affected unless the content is cached..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:10:00</var> GMT+0</small><br><strong>Concluído</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identificado</strong> - Maintenance is now in progress.</p> ]]> Wed, 20 Aug 2025 20:00:00 +0000 https://status.kinescope.io/maintenance/cmeif0hcz000e12krany0mi02 https://status.kinescope.io/maintenance/cmeif0hcz000e12krany0mi02 Site down Type: Incident Duration: 2 minutes Affected Components: kinescope.io Aug 18, 12:16:07 GMT+0 - Resolvido - kinescope.io is now operational! This update was created by an automated monitoring service. Aug 18, 12:14:13 GMT+0 - Investigando - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:16:07</var> GMT+0</small><br><strong>Resolvido</strong> - kinescope.io is now operational! This update was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:14:13</var> GMT+0</small><br><strong>Investigando</strong> - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Mon, 18 Aug 2025 12:14:13 +0000 https://status.kinescope.io/incident/cmeh2u54701mpphibs474qi3c https://status.kinescope.io/incident/cmeh2u54701mpphibs474qi3c API Down Type: Incident Duration: 2 minutes Affected Components: API Aug 18, 12:13:51 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Aug 18, 12:15:52 GMT+0 - Resolvido - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:13:51</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:15:52</var> GMT+0</small><br><strong>Resolvido</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 18 Aug 2025 12:13:51 +0000 https://status.kinescope.io/incident/cmeh2tok000mxihvcqcl5gs9q https://status.kinescope.io/incident/cmeh2tok000mxihvcqcl5gs9q Player down Type: Incident Duration: 2 minutes Affected Components: Player embeds Aug 18, 12:13:48 GMT+0 - Investigando - We are currently investigating this incident. Aug 18, 12:15:57 GMT+0 - Resolvido - This incident has been resolved. Type: Incident

Duration: 2 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:13:48</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:15:57</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> ]]> Mon, 18 Aug 2025 12:13:48 +0000 https://status.kinescope.io/incident/cmeh2tmat010zbwb21gsrfb06 https://status.kinescope.io/incident/cmeh2tmat010zbwb21gsrfb06 Dashboard down Type: Incident Duration: 2 minutes Aug 18, 12:15:52 GMT+0 - Resolvido - API is now operational! This update was created by an automated monitoring service. Aug 18, 12:13:23 GMT+0 - Investigando - We are currently investigating this incident. Type: Incident

Duration: 2 minutes

<p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:15:52</var> GMT+0</small><br><strong>Resolvido</strong> - API is now operational! This update was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 18</var>, <var data-var='time'>12:13:23</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> ]]> Mon, 18 Aug 2025 12:13:22 +0000 https://status.kinescope.io/incident/cmeh2t29j00y16vl0qhg08t67 https://status.kinescope.io/incident/cmeh2t29j00y16vl0qhg08t67 Scheduled maintenance for database upgrade Type: Maintenance Duration: 10 minutes Affected Components: Uploading, Dashboard, Analytics, Live streaming, API, Player embeds Aug 5, 04:10:00 GMT+0 - Concluído - Maintenance has completed successfully Aug 5, 04:00:00 GMT+0 - Identificado - We're consistently working on making our system more stable and fast. Keeping DB secure and up to date is a critical part of our infrastructure development strategy. During the above maintenance window, there will be maintenance performed on our database system in order to upgrade it to the latest version with expected downtime up to 10 minutes. Expected impact: major services including new playback requests, dashboard access and API access. If you have any questions related to this upcoming maintenance, please contact us via support chat in the dashboard or via email at support@kinescope.io Aug 5, 04:00:01 GMT+0 - Identificado - Maintenance is now in progress Type: Maintenance

Duration: 10 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>04:10:00</var> GMT+0</small><br><strong>Concluído</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identificado</strong> - We're consistently working on making our system more stable and fast. Keeping DB secure and up to date is a critical part of our infrastructure development strategy. During the above maintenance window, there will be maintenance performed on our database system in order to upgrade it to the latest version with expected downtime up to 10 minutes. Expected impact: major services including new playback requests, dashboard access and API access. If you have any questions related to this upcoming maintenance, please contact us via support chat in the dashboard or via email at support@kinescope.io.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identificado</strong> - Maintenance is now in progress.</p> ]]> Tue, 5 Aug 2025 04:00:00 +0000 https://status.kinescope.io/maintenance/cmdur5lma00ymt0n1wjk0phw1 https://status.kinescope.io/maintenance/cmdur5lma00ymt0n1wjk0phw1 Player down Type: Incident Duration: 34 minutes Affected Components: Player embeds Jul 23, 11:25:42 GMT+0 - Resolvido - This incident has been resolved. Jul 23, 10:52:11 GMT+0 - Investigando - We are currently investigating this incident. Type: Incident

Duration: 34 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>11:25:42</var> GMT+0</small><br><strong>Resolvido</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>10:52:11</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> ]]> Wed, 23 Jul 2025 10:52:11 +0000 https://status.kinescope.io/incident/cmdfugi8n008vnwskvf6pljm5 https://status.kinescope.io/incident/cmdfugi8n008vnwskvf6pljm5 Site down Type: Incident Duration: 30 minutes Affected Components: kinescope.io Jul 23, 11:20:57 GMT+0 - Resolvido - kinescope.io is now operational! This update was created by an automated monitoring service. Jul 23, 10:51:26 GMT+0 - Investigando - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 30 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>11:20:57</var> GMT+0</small><br><strong>Resolvido</strong> - kinescope.io is now operational! This update was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>10:51:26</var> GMT+0</small><br><strong>Investigando</strong> - kinescope.io cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Wed, 23 Jul 2025 10:51:26 +0000 https://status.kinescope.io/incident/cmdfufjj8004m8su0y70bury7 https://status.kinescope.io/incident/cmdfufjj8004m8su0y70bury7 API Down Type: Incident Duration: 30 minutes Affected Components: API Jul 23, 11:20:53 GMT+0 - Resolvido - API is now operational! This update was created by an automated monitoring service. Jul 23, 10:51:22 GMT+0 - Investigando - <p>We are currently investigating this incident.</p> Type: Incident

Duration: 30 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>11:20:53</var> GMT+0</small><br><strong>Resolvido</strong> - API is now operational! This update was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>10:51:22</var> GMT+0</small><br><strong>Investigando</strong> - <p>We are currently investigating this incident.</p>.</p> ]]> Wed, 23 Jul 2025 10:51:22 +0000 https://status.kinescope.io/incident/cmdfufgiw001wqgjwghad1zhu https://status.kinescope.io/incident/cmdfufgiw001wqgjwghad1zhu Dashboard down Type: Incident Duration: 31 minutes Jul 23, 10:50:09 GMT+0 - Investigando - We are currently investigating this incident. Jul 23, 11:20:53 GMT+0 - Resolvido - API is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 31 minutes

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>10:50:09</var> GMT+0</small><br><strong>Investigando</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>11:20:53</var> GMT+0</small><br><strong>Resolvido</strong> - API is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 23 Jul 2025 10:50:09 +0000 https://status.kinescope.io/incident/cmdfudvp6006x9wm6nrvjz4pf https://status.kinescope.io/incident/cmdfudvp6006x9wm6nrvjz4pf Scheduled platform maintenance - 7rd of Feb CET 5:00 Type: Maintenance Duration: 35 minutes Affected Components: kinescope.io Feb 7, 04:00:00 GMT+0 - Identificado - We are planning for a scheduled maintenance during that time. Feb 7, 04:00:01 GMT+0 - Identificado - Maintenance is now in progress Feb 7, 04:34:47 GMT+0 - Concluído - Maintenance has completed successfully. Type: Maintenance

Duration: 35 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identificado</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identificado</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>04:34:47</var> GMT+0</small><br><strong>Concluído</strong> - Maintenance has completed successfully..</p> ]]> Fri, 7 Feb 2025 04:00:00 +0000 https://status.kinescope.io/maintenance/cm6tlfcne001n10ijx4pcvn8y https://status.kinescope.io/maintenance/cm6tlfcne001n10ijx4pcvn8y Scheduled platform maintenance - 3rd of Feb CET 4:00 Type: Maintenance Duration: 50 minutes Affected Components: Transcoding, Player embeds, Uploading, DNS, Dashboard, Live streaming, Analytics, API, CDN Feb 3, 03:01:00 GMT+0 - Identificado - To improve system stability we are planning for a scheduled maintenance during that time. Database reload is required to finish update. Est. downtime we expect is 3-5 minutes. Feb 3, 03:50:51 GMT+0 - Concluído - Maintenance has completed successfully. Feb 3, 03:01:01 GMT+0 - Identificado - Maintenance is now in progress Type: Maintenance

Duration: 50 minutes

Affected Components: , , , , , , , ,

<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>03:01:00</var> GMT+0</small><br><strong>Identificado</strong> - To improve system stability we are planning for a scheduled maintenance during that time. Database reload is required to finish update. Est. downtime we expect is 3-5 minutes..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>03:50:51</var> GMT+0</small><br><strong>Concluído</strong> - Maintenance has completed successfully..</p> <p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>03:01:01</var> GMT+0</small><br><strong>Identificado</strong> - Maintenance is now in progress.</p> ]]> Mon, 3 Feb 2025 03:01:00 +0000 https://status.kinescope.io/maintenance/cm6l1qjz50014wfiz9l67wcej https://status.kinescope.io/maintenance/cm6l1qjz50014wfiz9l67wcej