Duration: 31 minutes

Affected Components:

Sep 25, 07:08:52 GMT+0
Resolved - .

Sep 25, 06:37:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

Duration: 31 minutes

Affected Components:

Sep 25, 07:08:41 GMT+0
Resolved - This incident has been resolved..

Sep 25, 06:37:41 GMT+0
Investigating - We are currently investigating this incident..

Duration: 54 minutes

Affected Components: , , , , , , ,

Sep 25, 07:24:29 GMT+0
Resolved - We have identified the trans-border lines that were affected simultaneously by the incident in EU and rerouted traffic over the public internet segment. Connectivity is fully restored. We will take actions for auto-routing rules to be applied in such cases..

Sep 25, 06:30:00 GMT+0
Identified - We are experiencing network issues on trans-boder routes affecting Kinescope’s global segment, making the dashboard and embedded player unavailable. CIS segment is not affected. Please turn off VPN if you're using one..

Duration: 1 minute

Affected Components:

Sep 25, 05:41:47 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 25, 05:40:54 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

Duration: 1 minute

Affected Components:

Sep 24, 20:00:56 GMT+0
Resolved - .

Sep 24, 20:00:26 GMT+0
Investigating - .

Duration: 1 minute

Affected Components:

Sep 24, 20:00:42 GMT+0
Resolved - This incident has been resolved..

Sep 24, 20:00:11 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 minute

Affected Components:

Sep 24, 20:00:51 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 24, 19:59:56 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

Duration: 3 minutes

Sep 24, 20:00:27 GMT+0
Resolved - This incident has been resolved..

Sep 24, 19:57:41 GMT+0
Investigating - We are currently investigating this incident..

Duration: 4 minutes

Affected Components:

Sep 24, 17:03:06 GMT+0
Resolved - .

Sep 24, 16:59:29 GMT+0
Investigating - .

Duration: 6 minutes

Affected Components:

Sep 24, 17:05:41 GMT+0
Resolved - This incident has been resolved..

Sep 24, 16:59:12 GMT+0
Investigating - We are currently investigating this incident..

Duration: 6 minutes

Sep 24, 17:03:06 GMT+0
Resolved - .

Sep 24, 16:57:07 GMT+0
Investigating - We are currently investigating this incident..

Duration: 11 minutes

Affected Components:

Sep 24, 17:03:11 GMT+0
Resolved - .

Sep 24, 16:52:10 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

Duration: 14 minutes

Affected Components:

Sep 24, 17:05:46 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 24, 16:52:07 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

Duration: 52 minutes

Affected Components:

May 28, 15:22:05 GMT+0
Resolved - Due to partial transcoding cluster availability we have experienced abnormal workload distribution which caused degradation. We have redistributed load manually and restored availability..

May 28, 14:30:00 GMT+0
Investigating - We are currently investigating this incident..

Duration: 12 minutes

Affected Components:

May 14, 10:38:53 GMT+0
Resolved - .

May 14, 10:26:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

Duration: 12 minutes

Affected Components:

May 14, 10:38:42 GMT+0
Resolved - This incident has been resolved..

May 14, 10:26:42 GMT+0
Investigating - We are currently investigating this incident..

Duration: 5 minutes

Affected Components: , , , , , ,

Apr 29, 22:33:54 GMT+0
Resolved - This incident has been resolved..

Apr 29, 22:33:00 GMT+0
Monitoring - EU region connectivity restored. We're closely monitoring situation. .

Apr 29, 22:28:45 GMT+0
Investigating - Currently we're experiencing issues in EU region which results in network outage, 502 errors for the dashboard and player embeds for EU and EU VPN users. We are currently investigating this incident and suppose it's network related one..

Duration: 20 minutes

Affected Components:

Apr 29, 22:27:53 GMT+0
Resolved - .

Apr 29, 22:07:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

Duration: 21 minutes

Affected Components:

Apr 29, 22:28:43 GMT+0
Resolved - This incident has been resolved..

Apr 29, 22:07:42 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 minute

Affected Components:

Feb 21, 03:07:58 GMT+0
Resolved - .

Feb 21, 03:07:27 GMT+0
Investigating - .

Duration: 1 minute

Affected Components:

Feb 21, 03:07:52 GMT+0
Resolved - .

Feb 21, 03:07:20 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

Duration: 1 minute

Affected Components:

Feb 21, 03:07:42 GMT+0
Resolved - This incident has been resolved..

Feb 21, 03:07:11 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 minute

Feb 21, 03:07:23 GMT+0
Resolved - This incident has been resolved..

Feb 21, 03:06:10 GMT+0
Investigating - We are currently investigating this incident..

Duration: 1 minute

Affected Components:

Dec 24, 18:20:02 GMT+0
Resolved - .

Dec 24, 18:19:08 GMT+0
Investigating - .

Duration: 1 minute

Affected Components:

Dec 24, 18:06:01 GMT+0
Resolved - .

Dec 24, 18:05:08 GMT+0
Investigating - .

Duration: 10 minutes

Affected Components: , , , , , , , ,

Aug 20, 20:10:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 20, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 20, 20:00:00 GMT+0
Identified - We are planning for a scheduled database maintenance during that time. Estimated downtime is \~ 10 min. We expect most services except website to be affected unless the content is cached..

Duration: 10 minutes

Affected Components: , , , , ,

Aug 5, 04:10:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 5, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 5, 04:00:00 GMT+0
Identified - We're consistently working on making our system more stable and fast. Keeping DB secure and up to date is a critical part of our infrastructure development strategy. During the above maintenance window, there will be maintenance performed on our database system in order to upgrade it to the latest version with expected downtime up to 10 minutes. Expected impact: major services including new playback requests, dashboard access and API access. If you have any questions related to this upcoming maintenance, please contact us via support chat in the dashboard or via email at support@kinescope.io.

Duration: 35 minutes

Affected Components:

Feb 7, 04:34:47 GMT+0
Completed - Maintenance has completed successfully..

Feb 7, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 7, 04:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Duration: 50 minutes

Affected Components: , , , , , , , ,

Feb 3, 03:50:51 GMT+0
Completed - Maintenance has completed successfully..

Feb 3, 03:01:01 GMT+0
Identified - Maintenance is now in progress.

Feb 3, 03:01:00 GMT+0
Identified - To improve system stability we are planning for a scheduled maintenance during that time. Database reload is required to finish update. Est. downtime we expect is 3-5 minutes..