tag:status.kinescope.io,2005:/history Kinescope Status - Incident history 2026-09-25T06:37:52.624+00:00 Kinescope tag:status.kinescope.io,2005:Incident/cmugl9w8h04xy13poene4dizn 2026-09-25T06:37:52.624+00:00 2026-09-25T07:08:52.657+00:00 API Down Type: Incident

Duration: 31 minutes

Affected Components: API

Sep 25, 07:08:52 GMT+0
Resolved - .

Sep 25, 06:37:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmugl9nz70jm00wrgjyj73pud 2026-09-25T06:37:41.922+00:00 2026-09-25T07:08:41.488+00:00 Player down Type: Incident

Duration: 31 minutes

Affected Components: Player embeds

Sep 25, 07:08:41 GMT+0
Resolved - This incident has been resolved..

Sep 25, 06:37:41 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmugmerit002813mon4l6f7m7 2026-09-25T06:30:00.000+00:00 2026-09-25T07:24:29.175+00:00 Global segment Type: Incident

Duration: 54 minutes

Affected Components: Dashboard, Analytics, Transcoding, Uploading, Player embeds, Live streaming, CDN, API

Sep 25, 07:24:29 GMT+0
Resolved - We have identified the trans-border lines that were affected simultaneously by the incident in EU and rerouted traffic over the public internet segment. Connectivity is fully restored. We will take actions for auto-routing rules to be applied in such cases..

Sep 25, 06:30:00 GMT+0
Identified - We are experiencing network issues on trans-boder routes affecting Kinescope’s global segment, making the dashboard and embedded player unavailable. CIS segment is not affected. Please turn off VPN if you're using one..

]]> tag:status.kinescope.io,2005:Incident/cmugj8mhc003y12r0047azq1w 2026-09-25T05:40:54.095+00:00 2026-09-25T05:41:47.042+00:00 Major service outage (dashboard login, playback, uploading) Type: Incident

Duration: 1 minute

Affected Components: DNS

Sep 25, 05:41:47 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 25, 05:40:54 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmufyi5hw0de51mrgvqsznp9l 2026-09-24T20:00:26.706+00:00 2026-09-24T20:00:56.912+00:00 Site down Type: Incident

Duration: 1 minute

Affected Components: kinescope.io

Sep 24, 20:00:56 GMT+0
Resolved - .

Sep 24, 20:00:26 GMT+0
Investigating - .

]]> tag:status.kinescope.io,2005:Incident/cmufyhthy0dgc0wrgtugy2sb1 2026-09-24T20:00:11.156+00:00 2026-09-24T20:00:42.919+00:00 Player down Type: Incident

Duration: 1 minute

Affected Components: Player embeds

Sep 24, 20:00:42 GMT+0
Resolved - This incident has been resolved..

Sep 24, 20:00:11 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmufyhhzm00m40vplzhozguy3 2026-09-24T19:59:56.240+00:00 2026-09-24T20:00:51.520+00:00 Major service outage (dashboard login, playback, uploading) Type: Incident

Duration: 1 minute

Affected Components: DNS

Sep 24, 20:00:51 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 24, 19:59:56 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmufyemba000w1bpof3bbrgyz 2026-09-24T19:57:41.797+00:00 2026-09-24T20:00:27.281+00:00 Dashboard down Type: Incident

Duration: 3 minutes

Sep 24, 20:00:27 GMT+0
Resolved - This incident has been resolved..

Sep 24, 19:57:41 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmufs1g8n0bp81argar9p0u4l 2026-09-24T16:59:29.782+00:00 2026-09-24T17:03:06.809+00:00 Site down Type: Incident

Duration: 4 minutes

Affected Components: kinescope.io

Sep 24, 17:03:06 GMT+0
Resolved - .

Sep 24, 16:59:29 GMT+0
Investigating - .

]]> tag:status.kinescope.io,2005:Incident/cmufs12xn0mry1mqmvizw8t33 2026-09-24T16:59:12.537+00:00 2026-09-24T17:05:41.044+00:00 Player down Type: Incident

Duration: 6 minutes

Affected Components: Player embeds

Sep 24, 17:05:41 GMT+0
Resolved - This incident has been resolved..

Sep 24, 16:59:12 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmufryej700ms13mv7fkay3is 2026-09-24T16:57:07.557+00:00 2026-09-24T17:03:06.809+00:00 Dashboard down Type: Incident

Duration: 6 minutes

Sep 24, 17:03:06 GMT+0
Resolved - .

Sep 24, 16:57:07 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmufrs17z0l6v13qm2wpv4c97 2026-09-24T16:52:10.413+00:00 2026-09-24T17:03:11.288+00:00 API Down Type: Incident

Duration: 11 minutes

Affected Components: API

Sep 24, 17:03:11 GMT+0
Resolved - .

Sep 24, 16:52:10 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmufrrz2400lm13mv9qbjdcg4 2026-09-24T16:52:07.611+00:00 2026-09-24T17:05:46.647+00:00 Major service outage (dashboard login, playback, uploading) Type: Incident

Duration: 14 minutes

Affected Components: DNS

Sep 24, 17:05:46 GMT+0
Resolved - <p>DNS is now operational! This update was created by an automated monitoring service.</p>.

Sep 24, 16:52:07 GMT+0
Investigating - <p>Login to the dashboard and playback is down - our team is on the track, investigating the issue.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmppmz7pz0035ntaqosu6k5z0 2026-05-28T14:30:00.000+00:00 2026-05-28T15:22:05.644+00:00 Live streaming service partly unavailable Type: Incident

Duration: 52 minutes

Affected Components: Live streaming

May 28, 15:22:05 GMT+0
Resolved - Due to partial transcoding cluster availability we have experienced abnormal workload distribution which caused degradation. We have redistributed load manually and restored availability..

May 28, 14:30:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmp5cg8wx0258qjjbgkg9ic4d 2026-05-14T10:26:52.832+00:00 2026-05-14T10:38:53.042+00:00 API Down Type: Incident

Duration: 12 minutes

Affected Components: API

May 14, 10:38:53 GMT+0
Resolved - .

May 14, 10:26:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmp5cg0sn0a8aqosde000zlu2 2026-05-14T10:26:42.310+00:00 2026-05-14T10:38:42.042+00:00 Player down Type: Incident

Duration: 12 minutes

Affected Components: Player embeds

May 14, 10:38:42 GMT+0
Resolved - This incident has been resolved..

May 14, 10:26:42 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmokmmtv502fil849ejer2wky 2026-04-29T22:28:45.943+00:00 2026-04-29T22:33:54.453+00:00 EU region unreachable Type: Incident

Duration: 5 minutes

Affected Components: Dashboard, Analytics, Live streaming, Player embeds, Uploading, CDN, API

Apr 29, 22:33:54 GMT+0
Resolved - This incident has been resolved..

Apr 29, 22:33:00 GMT+0
Monitoring - EU region connectivity restored. We're closely monitoring situation. .

Apr 29, 22:28:45 GMT+0
Investigating - Currently we're experiencing issues in EU region which results in network outage, 502 errors for the dashboard and player embeds for EU and EU VPN users. We are currently investigating this incident and suppose it's network related one..

]]> tag:status.kinescope.io,2005:Incident/cmoklvypq02esuzqeedxwvwfz 2026-04-29T22:07:52.958+00:00 2026-04-29T22:27:53.239+00:00 API Down Type: Incident

Duration: 20 minutes

Affected Components: API

Apr 29, 22:27:53 GMT+0
Resolved - .

Apr 29, 22:07:52 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmoklvqpg02hm2mfminkub57r 2026-04-29T22:07:42.579+00:00 2026-04-29T22:28:43.684+00:00 Player down Type: Incident

Duration: 21 minutes

Affected Components: Player embeds

Apr 29, 22:28:43 GMT+0
Resolved - This incident has been resolved..

Apr 29, 22:07:42 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmlvqnauq01wu12qqaou9lqf6 2026-02-21T03:07:27.794+00:00 2026-02-21T03:07:58.981+00:00 Site down Type: Incident

Duration: 1 minute

Affected Components: kinescope.io

Feb 21, 03:07:58 GMT+0
Resolved - .

Feb 21, 03:07:27 GMT+0
Investigating - .

]]> tag:status.kinescope.io,2005:Incident/cmlvqn5l501xx10mp5nmkurec 2026-02-21T03:07:20.969+00:00 2026-02-21T03:07:52.782+00:00 API Down Type: Incident

Duration: 1 minute

Affected Components: API

Feb 21, 03:07:52 GMT+0
Resolved - .

Feb 21, 03:07:20 GMT+0
Investigating - <p>We are currently investigating this incident.</p>.

]]> tag:status.kinescope.io,2005:Incident/cmlvqmxyb01xm10mpgh2gucqh 2026-02-21T03:07:11.075+00:00 2026-02-21T03:07:42.417+00:00 Player down Type: Incident

Duration: 1 minute

Affected Components: Player embeds

Feb 21, 03:07:42 GMT+0
Resolved - This incident has been resolved..

Feb 21, 03:07:11 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmlvqlnb801wstxcng5mcwgru 2026-02-21T03:06:10.628+00:00 2026-02-21T03:07:23.974+00:00 Dashboard down Type: Incident

Duration: 1 minute

Feb 21, 03:07:23 GMT+0
Resolved - This incident has been resolved..

Feb 21, 03:06:10 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.kinescope.io,2005:Incident/cmjkc8gve095as9tf6h1ctahz 2025-12-24T18:19:08.521+00:00 2025-12-24T18:20:02.473+00:00 Site down Type: Incident

Duration: 1 minute

Affected Components: kinescope.io

Dec 24, 18:20:02 GMT+0
Resolved - .

Dec 24, 18:19:08 GMT+0
Investigating - .

]]> tag:status.kinescope.io,2005:Incident/cmjkbqgsl0024x2u7c9nf66zv 2025-12-24T18:05:08.613+00:00 2025-12-24T18:06:01.580+00:00 Site down Type: Incident

Duration: 1 minute

Affected Components: kinescope.io

Dec 24, 18:06:01 GMT+0
Resolved - .

Dec 24, 18:05:08 GMT+0
Investigating - .

]]> tag:status.kinescope.io,2005:Maintenance/cmeif0hcz000e12krany0mi02 2025-08-20T20:00:00.000+00:00 2025-08-20T20:10:00.000+00:00 Scheduled maintenance (database update) Type: Maintenance

Duration: 10 minutes

Affected Components: API, Uploading, DNS, Dashboard, CDN, Transcoding, Live streaming, Analytics, Player embeds

Aug 20, 20:10:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 20, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 20, 20:00:00 GMT+0
Identified - We are planning for a scheduled database maintenance during that time. Estimated downtime is \~ 10 min. We expect most services except website to be affected unless the content is cached..

]]> tag:status.kinescope.io,2005:Maintenance/cmdur5lma00ymt0n1wjk0phw1 2025-08-05T04:00:00.000+00:00 2025-08-05T04:10:00.000+00:00 Scheduled maintenance for database upgrade Type: Maintenance

Duration: 10 minutes

Affected Components: Uploading, Dashboard, Analytics, Live streaming, API, Player embeds

Aug 5, 04:10:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 5, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 5, 04:00:00 GMT+0
Identified - We're consistently working on making our system more stable and fast. Keeping DB secure and up to date is a critical part of our infrastructure development strategy. During the above maintenance window, there will be maintenance performed on our database system in order to upgrade it to the latest version with expected downtime up to 10 minutes. Expected impact: major services including new playback requests, dashboard access and API access. If you have any questions related to this upcoming maintenance, please contact us via support chat in the dashboard or via email at support@kinescope.io.

]]> tag:status.kinescope.io,2005:Maintenance/cm6tlfcne001n10ijx4pcvn8y 2025-02-07T04:00:00.000+00:00 2025-02-07T04:34:47.978+00:00 Scheduled platform maintenance - 7rd of Feb CET 5:00 Type: Maintenance

Duration: 35 minutes

Affected Components: kinescope.io

Feb 7, 04:34:47 GMT+0
Completed - Maintenance has completed successfully..

Feb 7, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 7, 04:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.kinescope.io,2005:Maintenance/cm6l1qjz50014wfiz9l67wcej 2025-02-03T03:01:00.000+00:00 2025-02-03T03:50:51.044+00:00 Scheduled platform maintenance - 3rd of Feb CET 4:00 Type: Maintenance

Duration: 50 minutes

Affected Components: Transcoding, Player embeds, Uploading, DNS, Dashboard, Live streaming, Analytics, API, CDN

Feb 3, 03:50:51 GMT+0
Completed - Maintenance has completed successfully..

Feb 3, 03:01:01 GMT+0
Identified - Maintenance is now in progress.

Feb 3, 03:01:00 GMT+0
Identified - To improve system stability we are planning for a scheduled maintenance during that time. Database reload is required to finish update. Est. downtime we expect is 3-5 minutes..

]]>