Kinescope - Global segment – Incident details

All systems operational

Global segment

Resolved
Partial outage
Started 5 days agoLasted about 1 hour

Affected

Dashboard

Partial outage from 6:30 AM to 7:24 AM

Uploading

Partial outage from 6:30 AM to 7:24 AM

Transcoding

Partial outage from 6:30 AM to 7:24 AM

Player embeds

Partial outage from 6:30 AM to 7:24 AM

Live streaming

Partial outage from 6:30 AM to 7:24 AM

Analytics

Partial outage from 6:30 AM to 7:24 AM

Updates
  • Resolved
    UTC
    Resolved

    We have identified the trans-border lines that were affected simultaneously by the incident in EU and rerouted traffic over the public internet segment. Connectivity is fully restored. We will take actions for auto-routing rules to be applied in such cases.

  • Identified
    UTC
    Identified

    We are experiencing network issues on trans-boder routes affecting Kinescope’s global segment, making the dashboard and embedded player unavailable. CIS segment is not affected. Please turn off VPN if you're using one.