Kinescope - API Down – Incident details

All systems operational

API Down

Resolved
Major outage
Started 4 months agoLasted 9 minutes

Affected

kinescope.io

Operational from 2:34 PM to 2:38 PM, Partial outage from 2:38 PM to 2:41 PM, Operational from 2:41 PM to 2:43 PM

Uploading

Operational from 2:34 PM to 2:43 PM

Transcoding

Operational from 2:34 PM to 2:43 PM

Player embeds

Operational from 2:34 PM to 2:38 PM, Partial outage from 2:38 PM to 2:41 PM, Operational from 2:41 PM to 2:43 PM

Live streaming

Operational from 2:34 PM to 2:38 PM, Partial outage from 2:38 PM to 2:41 PM, Operational from 2:41 PM to 2:43 PM

API

Operational from 2:34 PM to 2:34 PM, Major outage from 2:34 PM to 2:35 PM, Operational from 2:35 PM to 2:38 PM, Major outage from 2:38 PM to 2:41 PM, Operational from 2:41 PM to 2:43 PM

Updates
  • Resolved
    Resolved

    We consider the episode resolved, the service was unavailable for 4 minutes, we will study the problem with the chat in more detail and it will be available again. 🙏 We apologize for the inconvenience!

  • Identified
    Identified

    ✅ We have identified that the problem is related to the operation of the chat service and have temporarily disabled it. The operation of other services has been restored.

  • Investigating
    Investigating

    🚨 We are currently experiencing issues with service availability. This is likely due to database issues, we are currently investigating the problem.

  • Resolved
    Resolved

    API is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    We are currently investigating this incident.