Kinescope - New uploads impossible due to storage subsystem failure – Incident details

All systems operational

New uploads impossible due to storage subsystem failure

Resolved
Partial outage
Started 3 months agoLasted about 4 hours

Affected

Uploading

Operational from 2:12 AM to 6:21 AM

Updates
  • Resolved
    Resolved

    Incident resolved fully, uploads again available over UI and API. We apologize for inconvenience.

  • Monitoring
    Monitoring

    5 hours our S3 storage started to reject new uploads. Our recent investigation showed it's related to logical pool being a blocker. We have implemented a fix and are currently monitoring the result.